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ERP: The Next Generation ERP Is Web Enabled for E-business

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Utvärderingsrapporten ERP-The Next Generation ERP Is Web Enabled for E-business, är från juli -00 och är på 185 sidor engelsk text. Rapporten innehåller:

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Executive Summary

  • How Enterprise Resource Planning (ERP) Software Has Changed
  • New Applications
  • E-business
  • ERP Challenges
  • The Challenge for Buyers

Traditional ERP Systems

  • ERP Systems Support Cross-functional Processes
  • Support for Other Types of Processes
  • Why the Different Database Model Matters

How the ERP Market Has Changed

  • Changing Market Dynamics
  • Mid-market Madness
  • ERP Providers Are Forced to Offer New Applications
  • ERP Systems Must Also Run on the Web
  • A Fundamental Shift

Web Enabling ERP

  • Traditional ERP Architecture
  • Web Browser Access to ERP Software
  • ERP Needs to Leverage Web Technology
  • N-tier Architecture
  • User Benefits
  • Ready for E-Business: The Ultimate Benefit

ERP and E-commerce

  • E-commerce Defined
  • Types of E-commerce
  • Business-to-Consumer (B2C) Commerce
  • Business-to-Business (B2B) Commerce
  • Integration with the Back Office
  • ERP Vendors' E-commerce Products Vary
  • B2B Selling
  • B2C Storefronts
  • Internet-based Procurement

Customer Relationship Management

  • Customer Relationship Management (CRM) Supports the Customer Management Process
  • Types of CRM Software
  • The Value of CRM Applications
  • The Connection between CRM and ERP
  • Vendors that Sell CRM Applications
  • Oracle Corp: An ERP Provider Aggressively Pursuing CRM
  • The Differences between CRM Providers
  • The Differences between ERP Vendors and other CRM Providers
  • More about Web-based CRM
  • Interactive Web-based Customer Service
  • A Word of Caution
  • Integrating ERP and CRM Is Risky
  • CRM Is about People-Not Technology

Portals

  • What Is a Portal?
  • Portals Provide Web Access to Collections of Information
  • Portals and Business
  • New Portals Are Being Created for Business Use
  • ERP Software Providers Want Control of the Desktop
  • Examples of the Three Types of Portals
  • Marketplace Portals
  • Desktop and Enterprise Portals
  • Industry-specific (Vertical) Portals
  • The Business Case for Portals
  • Vendors that Supply Portals
  • Choosing a Portal
  • Build Your Own Portal
  • Unanswered Questions about Portals
  • Portals Are More Complicated Than They Appear

Procurement, APS, and Business Intelligence

  • Internet Procurement
  • Internet and Component Technology Opens the Purchasing Process
  • How Internet-based Procurement Works
  • ERP Software Providers That Offer Internet Procurement
  • Oracle Strategic Procurement: An ERP Internet Procurement System
  • Advanced Planning and Scheduling (APS)-Another Extended ERP Application
  • APS, ERP, and Supply Chain Management (SCM)
  • Business Intelligence (BI)

New Delivery and Pricing Models

  • Traditional ERP Pricing
  • Preconfigured Systems
  • Preconfigured, Preinstalled Systems
  • Preconfigured, Preinstalled, and Preintegrated Systems
  • ERP Outsourcing
  • New Pricing Models
  • The Disadvantages of Outsourcing ERP
  • ERP Rental Is Worth Considering
  • More about Oracle Business Online
  • SAP Introduces Role-based Pricing

För en mer detaljerad beskrivning se den engelska!


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